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ConnectWise Manage

An IT management program made for companies that sell and service technology

7.8

403 Votes

An all-in-one business management software offering robust features and functionality.

Overview

ConnectWise Manage is a comprehensive business management software that provides a fully integrated solution for technology and service companies. It encompasses a wide array of features including CRM, help desk, ticketing, project management, billing, and reporting. With its robust functionality, ConnectWise Manage ensures business processes and operations are streamlined and efficient.

Usability

ConnectWise Manage shines in its user-friendly interface that is both intuitive and easy to navigate. The software provides a customizable dashboard that offers an overview of business operations at a glance. With its drag-and-drop feature, users can easily manage and arrange information to suit their needs. The software offers a multilingual interface, thus catering to a global user base.

Features

ConnectWise Manage is packed with powerful features that enhance business operations. The CRM feature allows for easy tracking of customer interactions and ensures all customer data is centralized, enabling quick and easy access. The project management module offers the ability to plan, track, and deliver projects efficiently, with features for task scheduling, resource allocation, and milestone tracking. The help desk and ticketing features ensure efficient handling of customer inquiries, while the integrated billing feature simplifies invoicing and payment processing.

Performance

In terms of performance, ConnectWise Manage delivers an impressive experience. The software runs smoothly and efficiently, handling large volumes of data with ease. The cloud-based solution ensures data is always accessible and up-to-date, providing users with real-time insights into their business operations. The software also features integrations with popular third-party applications, enhancing its functionality and flexibility.

Support

ConnectWise Manage offers excellent customer support services. Users have access to a dedicated support team, available via phone, email, and live chat. In addition, the company provides extensive resources such as tutorials, webinars, and a comprehensive knowledge base, ensuring users can easily make the most of the software.

Conclusion

In conclusion, ConnectWise Manage stands out as a comprehensive business management software. Its robust features, user-friendly interface, and excellent performance make it a valuable tool for businesses looking to streamline their operations and increase efficiency.

Company
ConnectWise
HQ Location
Tampa, FL
Phone
800-671-6898
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